1. Information We Collect
We collect only the information you voluntarily provide to us through our contact forms, newsletter subscription or direct communication (email, WhatsApp, Telegram). This may include your name, company name, email address, phone number, country and details about your inquiry.
2. How We Use Your Information
The information we collect is used solely to: respond to your inquiries and provide quotations, arrange samples or shipments, send our newsletter if you subscribed, and comply with export documentation requirements. We never sell, rent or share your data with third parties for marketing purposes.
3. Cookies & Analytics
Our website may use minimal cookies to remember your language preference. We may also use privacy-respecting analytics (such as server-side logs) to understand how visitors use our site. We do not use advertising trackers or third-party profiling cookies.
4. Data Storage & Security
Your information is stored securely on our servers and, where relevant, with our email service providers. We use industry-standard encryption (SSL/TLS) for all data transmission and limit access to authorized personnel only.
5. Data Retention
We retain your contact information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable export and commercial regulations. You may request deletion at any time.
6. Your Rights
You have the right to access, correct, or delete any personal data we hold about you. You may also object to processing or request that we restrict it. To exercise any of these rights, contact us at srv@ahurakiwi.com.
7. Third-Party Services
Our website links to external services such as WhatsApp, Telegram and Instagram. When you click these links, their own privacy policies apply. We encourage you to review them.
8. Children’s Privacy
Our services are intended for business-to-business use and are not directed at children under 16. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of our site after changes means you accept the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact our team at srv@ahurakiwi.com or by phone at +98 13 5833 0018.